In today’s competitive business landscape, finding the right vendor for your organization can be a daunting task. With multiple vendors claiming to do everything, it’s crucial to dig deeper and evaluate their capabilities. In this blog post, we will explore three essential tips for interviewing vendors and highlight how InfoTrust stands out from the crowd.
Specialization Matters
When considering vendors, it’s important to remember the saying, “Jack of all trades, master of none.” While some vendors claim to excel in every aspect, it’s essential to assess their expertise in specific areas. Look for recent case studies and inquire about their current customer base. Are they innovating? Do they have new products and services to help your organization evolve? At InfoTrust, we focus on being a privacy-centric digital analytics solution company. Our thought leadership and expertise in this domain empowers marketers to make confident data-driven decisions.
Support and Flexibility
Understanding how a vendor handles support and scope creep is crucial. Some vendors outsource support or have rigid policies that may hinder your progress. At InfoTrust, we pride ourselves on being a privately-owned organization, which allows us to be nimble and flexible. We prioritize enabling our advertisers to succeed by providing tailored support, training, and expertise. Our commitment to exceeding client expectations is reflected in our high Net Promoter Score (NPS) of 69% and a remarkable 94% renewal rate.
People Make the Difference
When choosing a vendor, the people behind the company play a significant role. Your time is valuable, and you want to work with individuals who align with your values and goals. Pay attention to their responsiveness, follow-up, and overall attitude. At InfoTrust, we believe that people are everything. Our co-founders and dedicated team members contribute to our numerous “Best Places to Work” awards. We prioritize building strong relationships with our clients and partners, making them an integral part of our community.
Why InfoTrust
Selecting the right vendor is a critical decision that can impact your organization’s success. By following these three tips and considering specialization, support, and people, you can make an informed choice. InfoTrust stands out from the crowd by focusing on privacy-centric digital analytics solutions, providing exceptional support, and prioritizing strong relationships. Reach out to us today and experience the InfoTrust difference. We’re not your typical company—we do it differently.
